Time Management

Start your learning journey Save time. tell us what training you are looking for. Time Management 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Anyone who has ever wished they had more hours in the day will benefit from this interactive time management training workshop which has been specifically designed to improve effectiveness […]

Personal Assertiveness and Effectiveness

Start your learning journey Save time. tell us what training you are looking for. Personal Assertiveness and Effectiveness 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This personal assertiveness training workshop helps to develop skills in self-management and dealing with people assertively. There is a big difference between assertiveness and aggression. Through practical […]

Self Management and Personal Effectiveness

Start your learning journey Save time. tell us what training you are looking for. Self Management and Personal Effectiveness 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Most of us get frustrated when we feel we’ve had an unproductive day. We would all like to get more done. This stress management training workshop […]

Note Taking and Meeting Minutes

Start your learning journey Save time. tell us what training you are looking for. Note Taking and Meeting Minutes 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This note taking and meeting minutes training workshop is for those involved in taking minutes of meetings to help them overcome the various challenges with this […]

New Business Development – Field Sales Skills

Start your learning journey Save time. tell us what training you are looking for. New Business Development – Field Sales Skills 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary This field sales skills training workshop has been designed to enable delegates to develop the necessary skills and techniques required by all people working […]

Networking Skills

Start your learning journey Save time. tell us what training you are looking for. Networking Skills 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Networking is vital to both personal and corporate success, yet many fail to establish and develop their networks effectively. The process is not about using people. It’s about building […]

Negotiation Skills

Start your learning journey Save time. tell us what training you are looking for. Negotiation Skills 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Negotiation can mean the difference between writing profitable business and not. It should not result in winners and losers. Ideally both sides should achieve a positive result, which will […]

Managing Change Successfully

Start your learning journey Save time. tell us what training you are looking for. Managing Change Successfully 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Change is all around us. We experience change in our jobs and our personal lives. In a business context, managing that change is crucial, and that’s what our […]

Letter and Report Writing Skills

Start your learning journey Save time. tell us what training you are looking for. Letter and Report Writing Skills 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Business writing is often technical and complex and can make special demands on an author. That’s where our business writing skills training workshop comes in. In […]

Vulnerable Customers

Start your learning journey Save time. tell us what training you are looking for. Supporting Vulnerable Customers 3 CPD Hours Online or Face-to-Face Workshop Summary Research by the CII found that insurance companies deal with vulnerability inconsistently across the industry, and even across their own internal functions. Often the problems were as a result of […]

Sales Skills for Account Executives

Start your learning journey Save time. tell us what training you are looking for. Sales Skills for Account Executives 6 CPD Hours Online or Face-to-Face Workshop Summary The skills of account executives and the sales skills that they employ to achieve sales and develop customer accounts, both face-to-face and over the telephone, are vitally important […]

Stress in the Workplace

Start your learning journey Save time. tell us what training you are looking for. Stress in the Workplace 6 CPD Hours Online or Face-to-Face Workshop Summary Under UK law, employers have a legal duty of care to ensure their employees are not harmed by work-related stress. Workplace stress training can help. Our workplace stress training workshop […]

Coaching Skills

Start your learning journey Save time. tell us what training you are looking for. Coaching Skills 6 CPD Hours Online or Face-to-Face Workshop Summary Coaching can be a highly rewarding and effective development technique, both for the coach and the coached. Our one-day coaching skills training workshop explains how to get it right. Coaching effectively involves […]

Customer Care Skills

Start your learning journey Save time. tell us what training you are looking for. Coaching Skills 6 CPD Hours Online or Face-to-Face Workshop Summary No two customers are the same. They all need to be treated as individuals. This interactive one-day customer care training workshop explains how to ensure all your customers feel valued and […]

Influencing Skills

Start your learning journey Save time. tell us what training you are looking for. Influencing Skills 6 CPD Hours Online or Face-to-Face Workshop Summary Every manager can benefit from influencing skills training. Influencing those around us is something we all do on a daily basis, sometimes consciously, but mostly subconsciously. But influencing skills training can […]

How To Get More Business From Your Clients

Start your learning journey Save time. tell us what training you are looking for. How To Get More Business From Your Clients 6 CPD Hours Online or Face-to-Face Workshop Summary This workshop on getting more business from current clients develops the skills of commercial client facing staff. It will provide participants with the skills to […]

Delivering Excellent Customer Service

Start your learning journey Save time. tell us what training you are looking for. Delivering Excellent Customer Service 6 CPD Hours Online or Face-to-Face Workshop Summary No two customers are the same. They all need to be treated as individuals. This interactive one-day customer care training workshop explains how to ensure all your customers feel […]

Business Continuity Planning

Start your learning journey Save time. tell us what training you are looking for. Business Continuity Planning 6 CPD Hours Online or Face-to-Face Workshop Summary However hard an organisation tries to mitigate or avoid risk altogether, events can arise that simply lie beyond its control. Such events can threaten an organisation’s very existence. Senior managers, […]