Influencing Skills
Start your learning journey Save time. tell us what training you are looking for. Influencing Skills 6 CPD Hours Online or Face-to-Face Workshop Summary Every manager can benefit from influencing skills training. Influencing those around us is something we all do on a daily basis, sometimes consciously, but mostly subconsciously. But influencing skills training can […]
How To Get More Business From Your Clients
Start your learning journey Save time. tell us what training you are looking for. How To Get More Business From Your Clients 6 CPD Hours Online or Face-to-Face Workshop Summary This workshop on getting more business from current clients develops the skills of commercial client facing staff. It will provide participants with the skills to […]
Delivering Excellent Customer Service
Start your learning journey Save time. tell us what training you are looking for. Delivering Excellent Customer Service 6 CPD Hours Online or Face-to-Face Workshop Summary No two customers are the same. They all need to be treated as individuals. This interactive one-day customer care training workshop explains how to ensure all your customers feel […]
Business Continuity Planning
Start your learning journey Save time. tell us what training you are looking for. Business Continuity Planning 6 CPD Hours Online or Face-to-Face Workshop Summary However hard an organisation tries to mitigate or avoid risk altogether, events can arise that simply lie beyond its control. Such events can threaten an organisation’s very existence. Senior managers, […]
Communication Skills
Start your learning journey Save time. tell us what training you are looking for. Communication Skills 6 CPD Hours Online or Face-to-Face Workshop Summary Effective communication is a core competency for every part of every business. It is essential in business to improve collaboration and reduce conflict. Effective communication promotes better leadership skills and helps […]
Handling Awkward or Angry Customers
Start your learning journey Save time. tell us what training you are looking for. Handling Awkward or Angry Customers 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Most customers don’t set out to be awkward or angry – they become so due to other factors. But, once they do careful handling is required. […]
Training Needs Analysis
Start your learning journey Save time. tell us what training you are looking for. Training Needs Analysis 6 CPD Hours Management Level Online or Face-to-Face Workshop Summary This workshop is specifically tailored for individuals with line and team management as well as HR responsibilities within the financial services industry. Our comprehensive training needs workshop is […]