Communication Skills

Start your learning journey Save time. tell us what training you are looking for. Communication Skills 6 CPD Hours Online or Face-to-Face Workshop Summary Effective communication is a core competency for every part of every business. It is essential in business to improve collaboration and reduce conflict. Effective communication promotes better leadership skills and helps […]

Handling Awkward or Angry Customers

Start your learning journey Save time. tell us what training you are looking for. Handling Awkward or Angry Customers 6 CPD Hours Introduction Level Online or Face-to-Face Workshop Summary Most customers don’t set out to be awkward or angry – they become so due to other factors. But, once they do careful handling is required. […]

Training Needs Analysis

Start your learning journey Save time. tell us what training you are looking for. Training Needs Analysis 6 CPD Hours Management Level Online or Face-to-Face Workshop Summary This workshop is specifically tailored for individuals with line and team management as well as HR responsibilities within the financial services industry. Our comprehensive training needs workshop is […]