Getting to grips quickly with the basics of insurance is a key requirement for those joining the industry, whether in a customer servicing role, a claims handling role, or any other role. Our insurance basics training programme gets your staff up to speed fast.

Understanding the principles on which insurance is founded, the nature of risk, the structure of the market and its various players, the key skills of underwriting and claims, how a policy is constructed and the main types of insurance are all vital parts of ensuring that a new joiner is ready and competent to undertake their role.

Our insurance basics training programme enables delegates to understand the words and term terms used in insurance, demystifying an industry notorious for its jargon.

This highly participative 3-day insurance basics training programme has been designed for those new to the insurance industry or undertaking a technical role for the first time. It is designed to speedily ensure that a good basic understanding of insurance and how it works is put in place.

A number of exercises and activities will be used during the insurance basics training programme to ensure that learning is hands-on and sustainable.